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Frequently Asked Questions
Everything you need to know about booking, pricing, visas, hotels, and travel with Trippova Tours.
General Information
What is Trippova Tours?
Trippova Tours is a Kerala-based travel company specializing in domestic and international holiday packages. We provide complete travel planning including hotels, sightseeing, airport transfers, and optional assistance with flights and visas.
What services do you offer?
We offer:
- International Tour Packages
- Domestic Holiday Packages
- Honeymoon Packages
- Family Vacations
- Group Tours
- Customized Holidays
- Hotel Bookings
- Airport Transfers
- Sightseeing Tours
- Cruise Packages
- Visa Assistance (for package customers)
- Flight Booking Assistance (for package customers)
Which destinations do you offer?
We offer packages to destinations including Thailand, Malaysia, Singapore, Vietnam, Bali, Maldives, Dubai, Azerbaijan, Kazakhstan, Sri Lanka, Europe, India, and many more.
Can you customize my itinerary?
Yes. Every itinerary can be customized according to your:
- Budget
- Travel dates
- Number of travelers
- Hotel category
- Activities
- Honeymoon requirements
- Family preferences
Pricing
Are flight tickets included?
Unless specifically mentioned, flight tickets are NOT included. We can assist with flight booking for customers who book a package with us.
Is visa included?
Visa fees are not included unless clearly mentioned in the quotation. We assist our package customers with visa applications.
Can I book only visa or flight through you?
No. Visa and flight assistance are available only for customers booking a holiday package with Trippova Tours.
What is included in your packages?
Depending on the package, inclusions may include:
- Hotel accommodation
- Breakfast
- Airport transfers
- Sightseeing
- Entry tickets (if mentioned)
- Internal transportation
- Tour guide (where applicable)
What is excluded?
Generally excluded:
- International flights
- Visa charges
- Travel insurance
- Lunch & dinner (unless mentioned)
- Personal expenses
- Tips
- Optional tours
- Anything not specifically mentioned
Booking
How do I book?
Booking process:
- Choose your package.
- Confirm your travel dates.
- Share traveler details.
- Pay the booking advance.
- Receive your booking confirmation.
How much advance payment is required?
Advance payment depends on destination, hotel policy, airline policy, and travel season. Your travel advisor will inform the exact amount.
What payment methods are accepted?
We accept UPI, Bank Transfer, and Online Payment. Payment details will be shared during booking.
When will I receive my vouchers?
After full confirmation, we will send: hotel vouchers, transfer vouchers, activity vouchers, travel itinerary, and emergency contact details.
Hotels
Can I choose my hotel?
Yes. You may choose 3 Star, 4 Star, 5 Star, Luxury Resorts, Villas, Water Villas, or Family Rooms — subject to availability.
Are early check-in and late check-out guaranteed?
No. They depend on hotel availability unless pre-booked.
Flights
Can you help with flight booking?
Yes. We assist package customers in finding suitable flight options.
Can I book flights myself?
Absolutely. You may book your own flights and share the details with us.
Visa
Will you help with visa?
Yes. We guide package customers throughout the visa process.
Is visa approval guaranteed?
No. Visa approval is solely at the discretion of the respective embassy or immigration authority.
Cancellations
Can I cancel my booking?
Yes. Cancellation charges depend on hotel policies, airline policies, supplier policies, and the time remaining before departure.
Can I change my travel dates?
Date changes depend on hotel availability, airline rules, and supplier policies. Additional charges may apply.
Travel
Do I need travel insurance?
Travel insurance is highly recommended for international travel.
Can you arrange airport pickup?
Yes. Airport transfers are included whenever mentioned in your package.
Do you arrange sightseeing?
Yes. Sightseeing is provided according to your itinerary.
Are meals included?
Only meals specifically mentioned in your quotation are included.
Support
Will someone assist during the trip?
Yes. Our team and local partners will assist you throughout your journey whenever required.
What if my flight is delayed?
Inform us immediately. We will coordinate with our local team whenever possible.
How can I contact Trippova during travel?
Emergency contact details and WhatsApp support will be shared before departure.
Honeymoon
Do you offer honeymoon packages?
Yes. We offer customized honeymoon packages with romantic room decoration, candlelight dinner, private transfers, luxury resorts, and water villas (selected destinations).
Family Travel
Are your packages suitable for children?
Yes. We customize itineraries for families with children and senior citizens.
Group Tours
Do you arrange corporate or group tours?
Yes. We organize corporate trips, student tours, friends’ groups, family groups, and incentive travel.
Documentation
What documents are required?
Generally: passport, passport-size photo, visa documents (if applicable), and confirmed booking details. Requirements vary by destination.
Passport
How much passport validity is required?
Most international destinations require at least 6 months of passport validity from the travel date.
Best Time
When is the best time to travel?
It depends on the destination. Our travel advisors will recommend the best season based on your preferred destination.
Quotations
How long is my quotation valid?
Unless otherwise specified, quotations are subject to hotel and flight availability and may change without prior notice.
Refunds
How are refunds processed?
Eligible refunds are processed after receiving the amount from hotels, airlines, or suppliers, subject to their cancellation policies.
Why Choose Trippova Tours?
- Customized itineraries
- Transparent pricing
- Reliable travel partners
- Dedicated travel assistance
- WhatsApp support
- Destination expertise
- Hassle-free planning
- Friendly customer service
Still have questions?
Our travel experts are just a message away — get answers and a free custom quote within 24 hours.
